Logitech Harmony Remote Software Mac Not Working

• Logitech Remote Troubleshooting
• Logitech Harmony Tv Remote Control
• Logitech Harmony Remote Programming
• Harmony Hub Remote Not Working
• Logitech Remote Control Manual
• Logitech Harmony Remote Software Mac

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Logitech Harmony remote controls are easy to setup, easy to use, support 270,000+ devices from 6,000+ brands. Simply powerful control.

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The login information provided by you belongs to Harmony Remote Software. Create your new MyHarmony.com account now. Once you create your account, you will be guided to copy your old remote configuration into your new account. Mac 10.6 and above. Help Logitech personalize your experience, and improve its products and services,. Oct 30, 2017  Logitech support says you're supposed to unpair the Apple remote first, but I can't seem to figure out how to do that. And the Harmony setup can't see the device over Wifi. It was able to pair to my Hue lights and TV, so I'm sure it's not the Harmony.Anybody able to do this successfully have a. Apr 21, 2017  How To Fix USB Ports Not Working or Not. Logitech harmony 650 myharmony software woes part 1 of 2 - Duration: 8:43. Careh1 3,991 views. Logitech Harmony Touch Remote Review. The remote reads 'USB Connected' on the screen, and I've tried different cables, restarting the computer and the remote, but it's still not working. I've turned on 'Safe Mode' on the remote as described here, but I get the same thing. Edit: Logitech seems to be aware of this issue: We have discovered a problem with Harmony Desktop and syncing.

An awesome team of students from our education program made this wiki.

1. MyHarmony Desktop Software is a user-friendly app that allows you to set-up basically any Harmony remote produced after June 2010, while the older Logitech Harmony Remote Software is recommended.
2. Feb 13, 2013  logitech harmony 650 myharmony software woes part 1 of 2 - Duration. Roku Remote Not Working. Logitech Harmony Touch Remote Review- The one to rule them all - Duration.

This troubleshooting page will help you diagnose problems with the Logitech Harmony 900.

Battery Not Charging

Shoutcast radio free. This issue occurs when the light on the cradle base comes on but the remote will not power on or if the screen does not show the battery charging icon.

Swollen Battery

A known issue with the Logitech Harmony 900 is battery swelling. This is when the battery expands in size and stops working properly. If you have a swollen battery it will need to be [invalid guide link].

Faulty Charger

A faulty charger may occur if the cable gets frayed or the wire is exposed. You can tell that the issue is a faulty charger if the light on the cradle base does not come on when plugged in. The charger may need to be replaced.

Cradle Base Light Indicator Not Working

This issue occurs when the remote’s screen shows the battery is charging (remote still works) but the charge indicator on the cradle base does not light up.

Broken LED Light

If the white light on the cradle base is not lighting up when plugged in then it is most likely a broken LED. Consider replacing the LED light.

Faulty Wire Attached to LED Light

If the cradle base light still does not work after replacing the LED, then the issue is most likely a faulty wire attached to the LED light and can be fixed.

Blank Screen (Black/White)

This issue occurs when the screen is frozen and showing up black or white.

Screen Stops Working After a Software Update

The screen might turn black or white if you have recently done a software update and can be fixed.

Broken Screen

A broken screen may occur if the remote is frequently dropped or banged. Dropping the remote may cause a hardware issue that is due to poor solder connections on the circuit board coming apart upon impact. This can be fixed using a procedure called solder reflow. Another issue may be a cracked/damaged screen which occurs when the glass appears fractured and/or splintered. The screen may need to be replaced.

Device Not Responding to Input

This issue occurs when the device is unresponsive to touch.

Software Issue

The most likely caused of unresponsiveness to touch is a software issue. A software issue is caused by a communication failure between the device and the circuit board. This can usually be solved with a restart and an update.

Defective Buttons

Individual buttons may become stuck in a partially pressed position. To tell if a button is stuck, compare the sensitivity of the button press with other buttons. This issue can be fixed by massaging the defective button until it pops back into place. If the buttons are severely damaged, they can be replaced by following this guide.

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Broken Button Circuit Board

If you have tried a restart and most of the buttons do not appear defective but the device still is not responding, you may have a broken button circuit board. This is most likely caused by dropping the device and can be replaced.

IR Signal Transmission Not Receiving

If all the above do not solve the issue, it is most likely an IR signal transmission problem. An IR signal transmission is the signal between the remote and the devices it is controlling.

Touch Screen Freezing During Use

The remote's touch screen stops responding to your touch.

Software Issue

If the remote's touch screen suddenly freezes during use then it is most likely a software issue. Consider restarting and updating the device.

Device Will Not Turn On

This issue occurs when the remote fails to start despite being fully charged.

Firmware Issue

A firmware issue occurs from a short in the software that is embedded in the remote. Failure to turn on is most likely caused by the corrupted firmware. This can usually be solved by simply reapplying the firmware.

Faulty CPU Connections

If you have tried reapplying the firmware and the device will still not boot, the issue is probably a poor motherboard connection. These connections are generally weak and can be broken by dropping the device. An easy solution to this problem is to place a shim to stabilize the board. To fix this issue, follow this guide.

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An awesome team of students from our education program made this wiki.

This troubleshooting page will help you diagnose problems with the Logitech Harmony Companion.

TV, Cable/Satellite Box Won't Turn On

You have trouble sending startup commands from the remote to the hub.

Logitech Remote Troubleshooting

Improper Sensor Positioning

The hub sensor may be poorly positioned or blocked by something else. Check to see if there is a clear direct path between the remote and the hub for signals to be sent successfully.

CEC Auto Features Conflicting with Harmony Device through HDMI Cable

The CEC (Consumer Electronics Control) of your television allows for the command of multiple devices from a centralized HDMI connection cable feature. It's possible that CEC and Harmony's auto power and input commands are conflicting with each other. Disable the CEC inputs if they are inconsistent with Harmony commands.

See https://support.myharmony.com/en-us/unde.. for specific CEC instructions on your television based on manufacturer.

Dead Battery

Signal may be too weak or lost due to a dead battery. See (insert guides)

Broken/Defective Motherboard

If none of the above methods fix the issue, the motherboard from the Companion remote or Harmony hub may need to be replaced. See (insert guides) for motherboard replacement techniques.

Picture or Audio Not Working

You have trouble getting picture and audio commands to register to television correctly.

Wrong TV Input Source

Make sure the source of input from your television is correct. Usually, your television manufactured remote has a 'Source' button located towards the top. Press it and locate the correct input for your Harmony device.

CEC Auto Features Conflicting with Harmony Device through HDMI Cable

The CEC (Consumer Electronics Control) of your television allows for multiple devices to be commanded from a centralized HDMI connection cable feature. If a device powers on or off or changes inputs inconsistent with harmony commands, some CEC inputs may need to be disabled. See https://support.myharmony.com/en-us/unde.. for specific CEC instructions on your television based on manufacturer.

Broken/Defective Motherboard

Logitech Harmony Tv Remote Control

If none of the above methods fix the issue, the motherboard from the Companion remote or Harmony hub may need to be replaced. See (insert guides) for motherboard replacement techniques.

Logitech Harmony Remote Programming

Speed Delays during Companion Remote Use

You have trouble getting device to respond within an appropriate time-span.

Low Remote Command Repetition

Typically, remotes send multiple signals to confirm a command is sent to the receiver. If command repetition is set too low, the device may not be sending enough signals to ensure a successful exchange. To fix this issue, sign into your MyHarmony desktop software -> select Harmony Companion remote -> Devices tab on left side of screen -> select your Harmony Hub receiver -> Change Device Settings -> Device Delay Settings and click Next ->and increase Power-on delay value.

Dead Battery

Signal may be too weak or lost due to a dead battery. See (insert guides)

Favorite Channel Startup goes to Wrong Channel

Harmony Hub Remote Not Working

You click on the command for a channel in your Favorites, but you are taken to the wrong one.

Activity Not Classified as Watch TV

Any of your Favorite Channels must have a Watch TV Activity type, which is different than 'Watch TV' in the name of your Activity. From the Harmony app go to MENU -> Harmony Setup -> Add/Edit Devices & Activities -> ACTIVITIES -> ADD ACTIVITY -> WATCH TV then select > to configure this setting. Turn on the devices that are off and press MY DEVICES ARE ON. Select the appropriate input for your TV and Receiver. You can also create a Watch TV Activity on your desktop by signing into MyHarmony. Then select Activities -> Add Activity -> Watch TV. Next name the device, select an icon, and select the device for this Activity. You will also have to select the device used to change the channels, the device that will change the volume, and the input for the device. Don't forget to sync your remote after making channels.

Favorite Channel Settings Not Updated

Each device for your Harmony Companion, such as the Companion remote, will have its own Favorite Channels. The command you are selecting may be a Favorite Channel on another device. To change the settings without resetting, log in to MyHarmony on your desktop and select your remote. Press Favorites -> Set up Favorite Channels for this device -> enter Favorite Channel number. Then sync the remote. For the Harmony mobile app, select MENU -> Harmony Setup -> Add/Edit Devices & Activities -> FAVORITES. Type in your postal code and hit SEARCH to find your service provider. Select your service provider and select > at the top right. Pick your Favorite Channels and hit > again to finish.

To reset to factory settings for the Harmony mobile app select MENU -> Harmony Setup -> Add/Edit Devices & Activities -> Reset Favorites. To reset the Companion remote, remove one of the batteries and hold down the power button.

Command is Sent Too Many Times when Pressing a Button Once

You are pressing a command on the Companion remote, but it causes you to jump up or down a menu too many times.

Device Repeat Setting Too High

If a command is being sent too many times, the repeat setting on the Companion remote may be too high. This problem can be solved using desktop software or the Harmony mobile app. To utilize the desktop software, sign into MyHarmony on your computer and be sure the proper remote is selected. Select Devices -> Change Device Settings -> Device command repeats -> Next. Adjust the slider, select finish, and be sure to sync your Companion remote to make the changes. To solve the issue using the Harmony mobile app, open the app and select Menu -> Harmony Setup -> Add/Edit Devices & Activities ->DEVICES. Under DEVICES, select the device you would like to modify then select COMMAND REPEATS. Adjust the repeat value and select > to finish making changes.

Logitech Remote Control Manual

Logitech Harmony Remote Software Mac

App Firmware Not Updated

If you notice this occur when certain apps are in use, your app firmware may need to be updated. To do this, go into the app settings, find the system settings, and then select the system update. Under system settings, set your device to check manually for updates so this problem does not occur in the future.